SnüzCloud requires x3 AAA batteries 1,5v (not included). Due to differing voltage rechargeable batteries supply, we do not recommend their use.

Like most baby sleep aids, SnuzCloud can be surface cleaned using a damp cloth or sponge and left to air dry.

Yes. We recommend that it is attached to the feet-end handle of the SnuzPod bassinet. Avoid suspending above baby’s head.

Sounds and lights play for 20 minutes. Simply press the top left to cycle through sounds or top right to choose your lights.

Pink noise is a lower-frequency and popular alternative to white noise due to it being deeper and gentler on the ear. Studies have shown that it is more effective than white noise in helping settle your baby to sleep.

Straps provided are compatible for Divan, Ottoman, and Framed beds. The strap goes around the stand of the SnuzPod and through the frame or base of the bed, before clipping together and being pulled tight.

Yes, there is! As of November 2020, all bedside cribs manufactured including SnuzPod5 need to meet the new crib safety standard BS EN 1130:2019. As part of the new standard, when set up next to a bed, all bedside cribs must now have a 12cm barrier or wall to prevent baby from being able to roll out of the crib, while making for easy access during the night.

Yes. Assembly can be done by one person. All parts and tools are included.

SnuzPod4's Comfort Air(TM) system includes mattress level airflow, for optimum breathability. Whilst we recommend the use of a Snuz Mattress protector, we cannot recommend the use of additional padding, as this could compromise the airflow of the mattress.

SnuzPod5 builds on everything you loved about SnuzPod4, with a few key upgrades. The dual mesh view windows are new, giving you increased visibility and ventilation. The 3D mesh mattress is larger too, at 44 x 80 x 3cm compared to SnuzPod4's 40 x 75.5 x 3cm. The Comfort Incline (reflux) function has been redesigned, now achieved using two wheels to help soothe reflux symptoms more effectively. The lift-off bassinet is lighter, making it easier to carry between rooms, and SnuzPod5 has wheels built in for portability. There are 6 height settings, ranging from 52cm to 71cm — a slightly narrower range than SnuzPod4, so it's worth double-checking your bed height fits before you buy. The drop-side wall is also new to this generation.

SnuzPod5 has been tested and deemed safe for use with the wall down when in bedside mode with the top of the zip-down wall sitting flush to the adult’s bed. The mesh wall acts as a barrier to stop baby from rolling into the bed, whilst also giving you easy access during the night.

Yes, SnuzPod5 comes with a reflux leg which can be attached to either end of the crib, depending on which side of the bed it is placed. This has the effect of raising one side to help soothe and comfort your baby. Due to the requirements of the new standard, the reflux tilt feature is tested for use only when SnüzPod5 is in standalone mode with the wall up and pole in.

Yes, every SnuzPod5 includes a premium quality mattress, with a breathable cover that can be removed and machine washed. We always recommend the use of a waterproof mattress protector to ensure your mattress stays clean and dry, protecting from any little accidents.

SnuzPod5 fits more beds than any other traditional bedside crib, with a maximum height (to the top of the adult mattress) of 71cm. The lowest height setting for SnuzPod5 in bedside mode is 52cm, and every crib comes complete with straps to attach it to multiple bed styles including divan, ottoman, and framed beds.

Yes! The new ComfortAir breathable liner inside the crib can be easily removed and machine washed. If necessary, the outer fabric of the crib can also be removed and washed by hand.

Straps provided are compatible for Divan, Ottoman, and Framed beds. The strap goes around the stand of the SnuzPod and through the frame or base of the bed, before clipping together and being pulled tight.

Yes, there is! As of November 2020, all bedside cribs manufactured including SnuzPod5 need to meet the new crib safety standard BS EN 1130:2019. As part of the new standard, when set up next to a bed, all bedside cribs must now have a 12cm barrier or wall to prevent baby from being able to roll out of the crib, while making for easy access during the night.

Yes. Assembly can be done by one person. All parts and tools are included.

SnuzPod5 builds on everything you loved about SnuzPod4, with a few key upgrades. The dual mesh view windows are new, giving you increased visibility and ventilation. The 3D mesh mattress is larger too, at 44 x 80 x 3cm compared to SnuzPod4's 40 x 75.5 x 3cm. The Comfort Incline (reflux) function has been redesigned, now achieved using two wheels to help soothe reflux symptoms more effectively. The lift-off bassinet is lighter, making it easier to carry between rooms, and SnuzPod5 has wheels built in for portability. There are 6 height settings, ranging from 52cm to 71cm — a slightly narrower range than SnuzPod4, so it's worth double-checking your bed height fits before you buy. The drop-side wall is also new to this generation.

SnuzPod5 has been tested and deemed safe for use with the wall down when in bedside mode with the top of the zip-down wall sitting flush to the adult’s bed. The mesh wall acts as a barrier to stop baby from rolling into the bed, whilst also giving you easy access during the night.

Yes, SnuzPod5 comes with a reflux leg which can be attached to either end of the crib, depending on which side of the bed it is placed. This has the effect of raising one side to help soothe and comfort your baby. Due to the requirements of the new standard, the reflux tilt feature is tested for use only when SnüzPod5 is in standalone mode with the wall up and pole in.

Yes, every SnuzPod5 includes a premium quality mattress, with a breathable cover that can be removed and machine washed. We always recommend the use of a waterproof mattress protector to ensure your mattress stays clean and dry, protecting from any little accidents.

SnuzPod5 fits more beds than any other traditional bedside crib, with a maximum height (to the top of the adult mattress) of 71cm. The lowest height setting for SnuzPod5 in bedside mode is 52cm, and every crib comes complete with straps to attach it to multiple bed styles including divan, ottoman, and framed beds.

Yes! The new ComfortAir breathable liner inside the crib can be easily removed and machine washed. If necessary, the outer fabric of the crib can also be removed and washed by hand.

For most babies, this is until around 6 months old, but it really depends on your baby's own development rather than their age.

Please stop using SnuzPod5 as soon as your baby can sit, kneel, roll over, or pull themselves up unaided, or reaches the 9kg weight limit, whichever comes first. Some babies reach these milestones earlier than six months, so it's worth keeping an eye on things rather than assuming a fixed timeline.

After this, they'll need to transition into a cot or cot bed.

SnuzPod5's stand has a curved base, so in standalone mode you can gently rock the crib by hand to help soothe your baby. This is separate from the Comfort Incline (reflux tilt) feature, and like the tilt, rocking should only be used when your baby is awake and supervised, not during sleep.

SnuzPod5 comes with four integrated castor wheels for easy portability around the home. Unlock the wheels to move the crib freely, then lock them again once it's in position to stop any unintended movement. Never move the crib on its wheels while your baby is inside. The wheels are removed by popping them on and off, but do not have baby in the crib when removing.

Your SnuzPod5 arrives flat-packed with the crib stand, lift-off bassinet, castor wheels, bed-fixing straps, a fitted mattress, and all the tools and instructions needed for assembly. Mattress protectors and bedding are sold separately.

Yes! As with all our SnuzPods, the SnuzPod5 comes with a 1-year guarantee, so that you can have total trust in our product.  This does not affect your statutory rights.

Of course! We have a beautiful selection of Jersey cotton baby bedding that’ll perfectly complement your new crib.

From fitted sheets to blankets and sleeping bags, we have everything you need to dress your SnuzPod5.

Yes, the top surface of the cover has a waterproof membrane (white side) and it can also be removed and machine washed up to 40 degrees.

The mattress cover is removable and machine washable up to 40 degrees. Do not wash or dry clean the fillings. If the item becomes soiled, spot clean lightly only with warm water and a mild detergent. Allow to dry completely and naturally away from direct sunlight.

Although the mattress cover is waterproof, we do recommend using a mattress protector for ease of use, and to keep the mattress in perfect condition.

Yes, the SnuzSurface Air comes with a 2-year guarantee against manufacturing or material defects. This does not affect your statutory rights.

All the Cot & Cot Bed sheets on the Snuz website will fit the SnuzSurface Duo mattress range. If you source sheets from elsewhere we recommend checking the dimensions of those sheets to ensure that they will fit your mattress correctly.

Yes, the SnuzSurface Duo comes with a 2-year guarantee against manufacturing or material defects. This does not affect your statutory rights.

Although the mattress cover is waterproof, we do recommend using a mattress protector for ease of use, and to keep the mattress in perfect condition.

The mattress cover is removable and machine washable up to 40 degrees. Do not wash or dry clean the fillings. If the item becomes soiled, spot clean lightly only with warm water and a mild detergent. Allow to dry completely and naturally away from direct sunlight.

Use the attached cutter to carefully remove plastic from the mattress, do not use a knife as you may damage the mattress. Lie the mattress flat with the white side up, and leave to breathe and form its shape for 7 days before using.

SnuzSurface Duo will come rolled and vacuum-packed. Please ensure the mattress is removed from the packaging and unroll immediately. Allow to rest flat for 7 days before use.

Yes, the top surface of the cover has a waterproof membrane (white side) and it can also be removed and machine washed up to 40 degrees.

For SnuzSurface Duo you simply unzip the mattress and flip the internals over. For ease, when you are ready to switch your SnuzSurface Duo to the next support level, we have included an instruction label on the inside of the cover, so you can simply unzip your mattress face down and follow the illustrated steps.

All the Cot & Cot Bed sheets on the Snuz website will fit the SnuzSurface Duo mattress range. If you source sheets from elsewhere we recommend checking the dimensions of those sheets to ensure that they will fit your mattress correctly.

Yes, the SnuzSurface Pro comes with a 5-year guarantee against manufacturing or material defects. This does not affect your statutory rights.

Although the mattress cover is waterproof, we do recommend using a mattress protector for ease of use, and to keep the mattress in perfect condition.

The mattress cover is removable and machine washable up to 40 degrees. Do not wash or dry clean the fillings. If the item becomes soiled, spot clean lightly only with warm water and a mild detergent. Allow to dry completely and naturally away from direct sunlight.

Use the attached cutter to carefully remove plastic from the mattress, do not use a knife as you may damage the mattress. Lie the mattress flat with the white side up, and leave to breathe and form its shape for 7 days before using.

SnuzSurface Duo will come rolled and vacuum-packed. Please ensure the mattress is removed from the packaging and unroll immediately. Allow to rest flat for 7 days before use.

Yes, the top surface of the cover has a waterproof membrane (white side) and it can also be removed and machine washed up to 40 degrees.

For SnuzSurface Duo you simply unzip the mattress and flip the internals over. For ease, when you are ready to switch your SnuzSurface Duo to the next support level, we have included an instruction label on the inside of the cover, so you can simply unzip your mattress face down and follow the illustrated steps.

For SnuzSurface Pro, simply unzip and swap the layers around to provide a different firmness to suit the age of your child. For ease, when you are ready to switch your SnuzSurface Pro to the next support level, we have included an instruction label on the inside of the cover, so you can simply unzip your mattress face down and follow the illustrated steps, to change the level of support.

Don't worry, it's really easy and everything is clearly set out on a label inside your mattress.

SnuzSurface Pro comes set up for use in stage 1, a firm support that is recommended for babies up to 12 months. So, you won't need to change anything until your baby has grown to become a playful toddler, and they want a more supple surface.

In short, no. The mattresses are visually constructed very similarly, however, the technical internal make up and materials are different. These different compositions have been tailored to the unique features and functions of the mattress, to offer the very bes support to your baby.

We recommend following the advice provided by The Sleep Charity and the National Bed Federation, which is to change your mattress once it’s 7 years old. We advise parents to follow this advice with their SnuzSurface Pro.

SnuzSurface Pro is advertised for children up to 7 years not because it’s not suitable for children aged 7-10 years, but purely down to the average lifespan of a mattress, which is typically used for 7-8 years. After this time, a mattress has typically been subjected to over 20,000 hours of wear and tear!

This depends how long you’ve been using your Surface mattress for. When using the SnuzSurface Pro mattress with the SnuzKot from birth to conversion into a junior bed, we recommend following the advice provided by The Sleep Charity and the National Bed Federation to change the mattress once it's 7 years old.

Yes, the top surface of the cover has a waterproof membrane (white side) and it can also be removed and machine washed up to 40 degrees.

The mattress cover is removable and machine washable up to 40 degrees. Do not wash or dry clean the fillings. If the item becomes soiled, spot clean lightly only with warm water and a mild detergent. Allow to dry completely and naturally away from direct sunlight.

Although the mattress cover is waterproof, we do recommend using a mattress protector for ease of use, and to keep the mattress in perfect condition.

SnuzSurface Max will come rolled and vacuum-packed. Please ensure the mattress is removed from the packaging and unroll immediately. Allow to rest flat for 7 days before use.

Use the attached cutter to carefully remove plastic from the mattress, do not use a knife as you may damage the mattress. Lie the mattress flat with the white side up, and leave to breathe and form its shape for 7 days before using.

Yes, the SnuzSurface Pro comes with a 5-year guarantee against manufacturing or material defects. This does not affect your statutory rights.

If you source sheets from elsewhere, we recommend checking the dimensions of those sheets to ensure that they will fit your mattress correctly.

We recommend following the advice provided by The Sleep Charity and the National Bed Federation, which is to change your mattress once it’s 7 years old. We advise parents to follow this advice with their SnuzSurface Max, so when using from the minimum recommended age of 4, the mattress should be replaced once your child is 9 or 10.

This advice is always at the discretion of the parent or caregiver, who truly knows how much use and resulting wear and tear the mattress has received.

However, it is worth bearing in mind that once a mattress is 7 years old, it has typically been subjected to over 20,000 hours of wear and tear!

You can start using the SnuzCurve pregnancy support pillow as soon as you like! It’s designed to support you throughout your entire pregnancy journey, right from when that little plus sign first appears. Expectant mothers have found that the SnuzCurve pillow offers the most support during the third trimester.

The NHS advises pregnant women to ‘sleep on their side’ from week 16 onwards. This is because sleeping on your back can reduce the blood flow to your baby, and put pressure on your kidneys and intestines. The SnuzCurve pregnancy sleep pillow has been designed with this advice in mind. It will support you in the side sleeping position, and help to reduce the risk of back pain, as well as giving you and your bump the best possible night’s sleep.

Absolutely! The SnuzCurve pillow has been designed to support your entire body, from head to toe. The unique KneeBlade™ design takes the pressure off your hips and ankles, whilst the built-in lumbar support cushion reduces back pain. Our pregnancy body pillow also offers support for your bump and chest, so you can sleep soundly knowing that both you and your baby are well supported.

The SnuzCurve pregnancy support pillow has been specifically designed by medical experts to reduce back pain during pregnancy. The unique shape and cushioning helps support you and baby whilst you rest without having to worry about waking up with achy hips or a sore back.

The SnuzSwaddle has been independently tested using relevant standards for baby sleepwear. The SnuzSwaddle has been designed with safety at its core. The soft stretch cotton wraps snugly over the body and is fitted carefully around the neck and armholes to prevent slipping, while the lower half has enough wiggle room for hip-healthy swaddling.

Always follow the product guidance when using SnuzSwaddle. This can be found on your product, within the 'Care & Guidance' section above and on our how-to guide. For general safer sleep guidance and best practice, we always recommend checking The Lullaby Trust.

Choose the correct size swaddle based on your baby’s weight. Our newborn size is suitable for babies weighing 6–12 lbs, while the next size is designed for babies weighing 8.6–18.7 lbs, ensuring a comfortable and secure fit as your baby grows. 

The right TOG rating will depend on the temperature of your bedroom or baby nursery, so it’s likely to change throughout the year. A 2.5 TOG is suited to temperatures between 16–22°C (61–72°F), offering year-round support for spring, autumn and milder winter nights, while a 1.0 TOG provides cooler comfort for warmer conditions ranging from 18–24°C (64–75°F).

Start by making sure your baby’s sleep space is completely clear and your swaddle is flat, lay your baby on their back and place them on the SnuzSwaddle. Make sure to guide your baby’s arms into a natural, comfortable position. 

For the swaddled position, secure both arms inside, zip up gently and fasten the buttons on the armholes. For the other positions, guide their arms through the armholes and optionally attach the sleeves. Ensure the fit is snug but not restrictive, with room for hip and leg movement.

You should be able to fit two fingers between the swaddle and your baby's chest. Check that the swaddle doesn't reach over your baby's face and their head cannot pass through the neck-hole. Make sure their legs can still bend and move naturally.

Do not add extra blankets or bedding, as this can lead to overheating. Need more information? Check out our how-to guide .

Most parents find that having 3–4 swaddle bags per size offers just the right balance. That way, you can have one in use, one in the wash and one fresh swaddle bag in the drawer, as well as an optional spare for emergencies.

Yes. When using a swaddle or sleeping bag, you should never use a duvet or quilt, as your baby could overheat.

Instead, select the correct TOG rating, adjust what your baby wears and regularly check that your baby is not too hot or too cold.  

SnuzSwaddle has been designed to give parents options. No one knows how their baby will sleep before they arrive, and their preferences can change from night to night.

With SnuzSwaddle, you have three options built in, allowing you to settle them however they sleep best - in a snug, swaddled position or with their arms free.

Unlike other swaddles, SnuzSwaddle adapts as your baby grows. Once your little one begins showing signs of rolling, it can continue to be used arms-out, with or without sleeves, giving them the freedom to move, stretch and settle comfortably.

SnuzSwaddle also comes with our signature nappy-change zip, specially designed to minimise disruption during night-time changes. It keeps baby snug on top and underneath while allowing you to simply open the nappy-change panel, change them and zip them back up.

Babies are ready to transition out of swaddle bag when they start to show signs of rolling over, which typically occurs at 2-4 months. The SnuzSwaddle handles the transition seamlessly by allowing your little one to move to an arm-out position (with or without sleeves) as soon as you notice rolling or more regular arm movements.

When your little one is ready to transition, we’d recommend moving to the SnuzPouch, designed to support safe, comfortable sleep while giving your little one the freedom they need as they grow.

Sleepsuits are safe for toddlers and are often the recommended choice, as they provide cosy layering and freedom of movement without the risk of loose blankets. The SnuzSuit has been tested for safety assurance, with stretch cotton and grip socks to help your little one stay snug and steady on their feet.

The right TOG depends on the time of year and temperature of your toddler’s room. A 2.5 TOG is a great all-rounder for spring, autumn and even milder winter nights between 16–22°C (61–72°F), while a 1.0 TOG is a lighter option suited to summer temperatures ranging from 18–24°C (64–75°F).

Take a look at our TOG guidance for more information.

Our Sleepsuit is suitable for ages 1-2Y and 2-3Y.  

Yes, a sleepsuit is safe for overnight sleep. It should be used on its own without a duvet or quilt, as adding extra layers can lead to overheating. Always choose the appropriate TOG rating, dress your baby according to the room temperature and check regularly to ensure they are comfortable. 

In most cases, a sleepsuit pairs best with a short-sleeve bodysuit or lightweight vest depending on the room temperature. During winter, you can swap in a long-sleeve vest and upgrade to a higher TOG sleepsuit for extra insulation. If you’re unsure, you can check your toddler’s temperature and adjust.

If you’re unsure, refer to our handy TOG wear guide on our product pages for support.  

The recommended room temperature for babies is 16–20°C to prevent overheating. Choose the appropriate TOG rating for your sleepsuit and adjust your little one’s clothing layers to help keep them comfortable throughout the night. If using a sleepsuit, do not add additional blankets.

The right number of sleepsuits will depend on how often you do your washing and whether your toddler wears their sleepsuits during the day as well as at night. Most parents find that having 3–4 per size provides enough cover for unexpected changes without going overboard on purchases.

The sleepsuit allows little ones to sleep and play safely indoors, whereas a sleeping bag is recommended for sleep only. As sleeping bags are not suitable for walking, the sleepsuit offers greater freedom for more active toddlers.

 Yes, the SnuzSuit is specially designed for active toddlers. Its clever design supports safe, comfortable sleep as well as walking and indoor play, giving little ones the freedom to move naturally. Built-in grip socks help provide extra stability on slippery surfaces, helping to reduce slips and tumbles. 

The transition varies from toddler to toddler, but generally, it’s best to transition to a sleepsuit once your little one is walking and more active. A sleepsuit provides the freedom to move, play and explore safely and comfortably.

The SnuzSuit is designed for more than just sleep. It’s a clever all-in-one solution for sleep, indoor play and everything in between. With its innovative design, little ones can move and explore freely, while built-in grip socks help keep them steady on their feet.

Plus, the two-way zipper feature makes night-time changes quicker and easier, so everyone can get back to sleep with minimal disruption.

Our Snuz Assistant can handle most enquiries, click the icon on the bottom right of your screen to use this. If needed, you can also reach our customer service team via the Assistant.

Our Snuz Assistant can handle most enquiries, click the icon on the bottom right of your screen to use this. If needed, you can also reach our customer service team via the Assistant.

Our Snuz Assistant can handle most enquiries, click the icon on the bottom right of your screen to use this. If needed, you can also reach our customer service team via the Assistant.