Privacy Policy

Green Sheep Group Ltd (t/a Snüz) takes protecting and respecting your privacy very seriously, we will only ever use your data in accordance to the current data protections laws and this privacy policy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This policy applies when you visit our web site without purchasing any product, when you register with Snüz, and when you use for purchasing products.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Green Sheep Group Ltd (t/a whose registered address is The Green, Snitterfield, Stratford-Upon-Avon, CV37 0JE (Registration number: 05940523)


We may collect and process the following data about you:

  • information that you provide by filling in forms on our site (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Green Sheep Group (t/a, and when you report a problem with our site;
  • if you contact us, we may keep a record of that correspondence;
  • we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
  • details of transactions you carry out through our site and data necessary for the fulfilment of your orders including your name, email address, delivery address; and
  • details of your visits to our site including, but not limited to, IP address, traffic data, location data, web logs and other communication data.
  • Any payment information is collected, processed and stored securely by third party supplier SagePay.


We use cookies in order to deliver and improve your website experience. We collect information about our customers via server logs, cookies, order forms and competitions. A cookie is a file that your web browser places on your computer's hard disk for record keeping purposes. The information collected in this way can be used to identify you unless you modify your browser settings. The cookie does not store any credit/debit card information nor password details. For further information about the cookies that we use on this website (as well as an explanation as to why we use them and how they can be disabled) please see our Cookies section.


The data that we collect from you may be transferred to and stored in London. It may also be processed outside the EEA by one of our suppliers. Such suppliers maybe engaged in, among other things, the fulfilment of your order and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Shopping on our site is safe and secure. Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. In this way, information passed between your computer and us cannot be read in the unlikely event of someone intercepting it.

We will only accept orders using Secure Socket Layer (SSL) technology - this means you cannot inadvertently reveal personal information by using an unsecure connection. The latest browsers all support SSL. If for any reason this option has been disabled on your browser, you will not be able to transact until you reset these options.

You can check that you are shopping in a secure environment by looking for either a locked padlock icon or an image of a key in the grey bar at the bottom of your screen. This should appear on any page where you are entering personal information - no other page will transmit information about you.


We use information held about you in the following ways:

  • to ensure that content from our site is presented in the most effective manner for you and for your computer;
  • to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • to carry out our obligations arising from any contracts entered into between you and us;
  • to allow you to participate in interactive features of our service, when you choose to do so; and
  • to notify you about changes to our service.
  • to carry out analysis and customer profiling.

We may also use your data, or permit our group companies to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by.

We may contact you by post, phone, email, SMS and other electronic means.


You can review, change or delete certain personal information related to your use of our online sites. To change your personal information, please contact us by email: on or write to us at The Green, Snitterfield, Stratford-Upon-Avon, CV37 0JE. Please note that any requests to update your personal information may take up to 14 days for your e-mail request and 2-4 weeks to process your postal mail request.

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or our affiliated brands, or if you do not want us to use your information to enhance your shopping experience, please let us know by email us at or write to us at The Green, Snitterfield, Stratford-Upon-Avon, CV37 0JE. Please be sure to include your full name and the e-mail address you used when you registered with our us.


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.