Is the mattress cover waterproof?

Yes, the top surface of the cover has a waterproof membrane (white side) and it can also be removed and machine washed up to 40 degrees

How will the mattress be packaged?

SnuzSurface Max will come rolled and vacuum-packed. Please ensure the mattress is removed from the packaging and unroll immediately. Allow to rest flat for 7 days before use.

How do I unpack the mattress?

Use the attached cutter to carefully remove plastic from the mattress, do not use a knife as you may damage the mattress. Lie the mattress flat with the white side up, and leave to breathe and form its shape for 7 days before using.

How do I clean the mattress?

"The mattress cover is removable and machine washable up to 40 degrees. Do not wash or dry clean the fillings. If the item becomes soiled, spot clean lightly only with warm water and a mild detergent. Allow to dry completely and naturally away from direct sunlight."

Should I use a mattress protector?

Although the mattress cover is waterproof, we do recommend using a mattress protector for ease of use, and to keep the mattress in perfect condition.

Does the Mattress Come With A Guarantee?

Yes, the SnuzSurface Pro comes with a 5-year guarantee against manufacturing or material defects.

Can I Use Standard Sized Sheets?

If you source sheets from elsewhere, we recommend checking the dimensions of those sheets to ensure that they will fit your mattress correctly.

What size is SnuzSurface available in?

Currently available in: Junior Single: 190x90x16cm Junior Euro Single: 200x90x16cm

How Long Can I Use My Childs Mattress For?

We recommend following the advice provided by The Sleep Charity and the National Bed Federation, which is to change your mattress once it’s 7 years old. We advise parents to follow this advice with their SnuzSurface Max, so when using from the minimum recommended age of 4, the mattress should be replaced once your child is 9 or 10.

This advice is always at the discretion of the parent or caregiver, who truly knows how much use and resulting wear and tear the mattress has received.

However, it is worth bearing in mind that once a mattress is 7 years old, it has typically been subjected to over 20,000 hours of wear and tear!

  • 5-year guarantee
  • Ensure that the internal dimensions of your furniture are no greater than: Small single - 920mm (width) x 1920mm (length) x 160mm (depth).
  • Cover (External): 100% Polyester 
  • Cover (Internal): 100% Polyurethane
  • Mattress (Filling): 100% Polyurethane Foam
  • Weight: 17kg

The mattress cover is removable and machine washable at 40 ̊.

For full care instructions please refer to the product label.

Do not wash or dry clean fillings.

IMPORTANT: Open and unroll immediately. Allow to rest flat for 7 days

Always use the mattress with the mesh side facing up.

The maximum gap between the mattress and the sides and ends of your furniture should not exceed 20mm.

Do not use the mattress if any part is broken torn or missing and use only spare parts approved by the manufacturer

WARNING - Do not use more than one mattress in the crib.

WARNING - Be aware of the risk of open fire and other sources of strong heat, such as electric bar fires, gas fires, etc. in the near vicinity of the cot / cot bed.


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